SHIPPING & DELIVERY Last updated September 25, 2023
This Shipping & Delivery Policy is part of our Terms and Conditions (“Terms”) and should be read alongside our main Terms: https://theotokosrosaries.com/terms-and-conditions.
Please carefully review our Shipping & Delivery Policy when placing an order with us. This policy applies to all orders placed on our website.
At Theotokos, we are dedicated to ensuring a smooth and transparent shopping experience. Our shipping and delivery policy is designed to provide you with all the information you need. Please review the following details:
Order Handling Time
We take pride in processing and preparing your order swiftly. Our standard order handling time is 2-5 working days. Once your order is prepared and ready for shipment, it will be dispatched to the specified delivery address.
Delivery Times
We understand the importance of receiving your order on time. Please refer to our comprehensive delivery time table below for estimated delivery times to different countries, noting that all mentioned times are based on working days only.
European Union (EU) Countries:
| ES Country Code | Country Name (English) | Delivery to Capital | Delivery to Other Cities |
|---|---|---|---|
| IE | Ireland | 3-5 days | 4-7 days |
| AT | Austria | 3-5 days | 4-7 days |
| BE | Belgium | 3-5 days | 4-7 days |
| BG | Bulgaria | 5-7 days | 6-8 days |
| CZ | Czech Republic | 3-5 days | 4-7 days |
| DK | Denmark | 3-5 days | 4-7 days |
| EE | Estonia | 1-2 days | 2-3 days |
| EL | Greece | 3-5 days | 4-7 days |
| ES | Spain | 3-5 days | 4-7 days |
| LT | Lithuania | 1-2 days | 2-3 days |
| HR | Croatia | 4-6 days | 5-7 days |
| LV | Latvia | 1-2 days | 2-3 days |
| PL | Poland | 3-5 days | 4-7 days |
| RO | Romania | 5-7 days | 6-9 days |
| FI | Finland | 3-5 days | 4-7 days |
| SE | Sweden | 3-5 days | 4-7 days |
| HU | Hungary | 3-5 days | 4-7 days |
Non-European Union (EU) Countries:
| ES Country Code | Country Name (English) | Delivery to Capital | Delivery to Other Cities |
|---|---|---|---|
| US | United States | 6-8 days | 8-10 days |
| CA | Canada | 6-8 days | 7-10 days |
| AU | Australia | 6-8 days | 9-13 days |
| JP | Japan | 6-8 days | 8-10 days |
| AE | United Arab Emirates | 5-7 days | 6-9 days |
| ME | Montenegro | 5-7 days | 6-8 days |
| KZ | Kazakhstan | 6-9 days | 7-11 days |
| CN | China | 5-7 days | 6-9 days |
| HK | Hong Kong | 5-7 days | 6-9 days |
| CY | Cyprus | 6-8 days | 6-8 days |
| KG | Kyrgyzstan | 5-8 days | 8-10 days |
| LV | Latvia | 1-2 days | 2-3 days |
| LB | Lebanon | 6-8 days | 8-10 days |
| LI | Liechtenstein | 4-6 days | 4-6 days |
| LU | Luxembourg | 3-5 days | 4-7 days |
| MK | Macedonia | 6-8 days | 7-9 days |
| MY | Malaysia | 5-8 days | 6-9 days |
| MT | Malta | 5-7 days | 5-7 days |
| MA | Morocco | 6-8 days | 7-9 days |
| MX | Mexico | 6-8 days | 7-9 days |
| MD | Moldova | 5-8 days | 6-9 days |
| MN | Mongolia | 5-8 days | 6-9 days |
| NZ | New Zealand | 6-8 days | 6-9 days |
| NL | Netherlands | 3-5 days | 4-7 days |
| NO | Norway | 3-5 days | 4-7 days |
| PK | Pakistan | 5-7 days | 6-9 days |
| ZA | South Africa | 7-9 days | 8-10 days |
| KR | South Korea | 5-7 days | 6-9 days |
| PT | Portugal | 3-5 days | 4-7 days |
| RW | Rwanda | 6-7 days | 8-9 days |
| RU | Russia | 5-8 days | 7-13 days |
| SM | San Marino | 3-5 days | 4-7 days |
| SA | Saudi Arabia | 5-7 days | 6-11 days |
| RS | Serbia | 5-7 days | 5-8 days |
| SG | Singapore | 5-7 days | 5-7 days |
| SK | Slovakia | 3-5 days | 4-7 days |
| SI | Slovenia | 3-5 days | 4-7 days |
| TJ | Tajikistan | 7-10 days | 8-12 days |
| TH | Thailand | 5-7 days | 6-8 days |
| TW | Taiwan | 5-7 days | 6-8 days |
| TN | Tunisia | 6-8 days | 7-10 days |
| TR | Turkey | 7-9 days | 8-11 days |
| TM | Turkmenistan | 5-8 days | 6-10 days |
| UA | Ukraine | 4-6 days | 6-9 days |
| UZ | Uzbekistan | 5-8 days | 7-12 days |
| VN | Vietnam | 5-8 days | 6-11 days |
| DE | Germany | 3-5 days | 4-7 days |
Please note that all delivery times and dates are estimates only and are given in good faith. We will make every effort to deliver your products within 30 days of accepting your order, unless specifically noted otherwise.
Free Worldwide Shipping
For customers around the world, we offer free shipping on all orders when the cart value exceeds 300 euros. No matter where you are located, you can take advantage of this special offer by reaching the specified cart value threshold.
Check Delivery Price at Cart Page
To provide you with full transparency and control, we want to remind you that you can easily check the delivery price at the cart page. This allows you to see the exact delivery cost associated with your order before proceeding to checkout.
INTERNATIONAL SHIPPING
Please note that you may be subject to additional taxes and duties on international orders, which are the responsibility of the customer. We have no control over these costs and are not responsible for paying them.
DELAYED ORDERS
If delivery is delayed for any reason, we will inform you as soon as possible and provide you with a revised estimated delivery date.
ORDER CANCELLATIONS
You can cancel your order at any time before it has been shipped. There are no fees or charges for cancelling an order.
ORDER CHANGES
You can make changes to your order at any time before it has been shipped. To request a change to your order, please contact us at info@theotokosrosaries.com.
DELIVERY FAILURES
If an error occurs during the delivery process, we will work with you to resolve the issue through re-delivery or a refund.
RETURNS AND EXCHANGES
For information on returns and exchanges, please review our Return Policy: https://theotokosrosaries.com/refund_returns.
CONTACT US
If you have any further questions or comments about our Shipping and Delivery Policy, please do not hesitate to contact us:
Email: info@theotokosrosaries.com
We will do our best to respond to your inquiry in a timely manner.
TERMS AND CONDITIONS
This Shipping and Delivery Policy is part of our overall Terms and Conditions for using our website and purchasing our products. By using our website or placing an order with us, you agree to be bound by the terms of this policy and our main Terms and Conditions.
Our Terms and Conditions outline the legal agreement between you and our company, including important information on your rights and obligations as a customer. We encourage you to read our Terms and Conditions carefully before placing an order with us.
UPDATES TO THIS POLICY
We reserve the right to update or modify this Shipping and Delivery Policy at any time. Any changes will be effective immediately upon posting to our website. We recommend that you review this policy regularly to stay informed of any updates or changes.
By continuing to use our website and place orders with us after any changes have been made, you agree to be bound by the revised policy. If you do not agree to the terms of this policy or any future updates, please do not use our website or place orders with us.
